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FAQs

CONTACT US

You can reach our customer service team in our City of Industry CA office. Call toll-free Monday thru Friday. 9:00am to 5:00pm, PST 888-749-2888 in the Southern California area. Or email us at info@sanstondesign.com

PAYMENT METHODS

We accept Visa, MasterCard, American Express, and Cashiers checks.

TAX RATE

If you live in, or ship your order to California, we are required to charge you local tax on your purchase at the current rate of 8.25%.

PRIVACY POLICY

We will keep your information in strictest confidence and will not share nor sell your information to anyone.

 

OFFLINE ORDERING

To place an order off-line, please make note of the item number and description of each item you wish to purchase. Then, call 888-749-2888 to speak to one of our customer service representatives, or fax your information to 562-699-9918

 

CHECKING ORDER STATUS:

Once the order has been placed, we will send you a confirmation email. If you wish to check on the status of your order, you can call us at (888)749-2888 from 9 a.m. - 5 p.m. PST, or email us at info@sanstondesign.com. We will respond promptly

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